Accessibility statement.
Our commitment to making our platform accessible to all users.
ProMCQ is committed to ensuring that our Gulf healthcare licensing-exam preparation platform is accessible to all users, including those with disabilities. We strive to provide an inclusive learning environment for all healthcare professionals preparing for Gulf licensing assessments.
Our commitment to accessibility
We believe that everyone should have equal access to quality medical education. Our platform is designed to be accessible to users with various disabilities, including:
- Visual impairments (blindness, low vision, colour blindness)
- Hearing impairments
- Motor impairments
- Cognitive disabilities
Accessibility standards
Our platform aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help ensure that our content is:
Perceivable
- Text alternatives for images
- High contrast colour schemes
- Resizable text up to 200%
Operable
- Full keyboard navigation
- No seizure-inducing content
- Sufficient time limits
Understandable
- Clear, readable text
- Predictable navigation
- Input assistance and error identification
Robust
- Compatible with assistive technologies
- Valid HTML and CSS
- Cross-browser compatibility
Current accessibility features
Visual accessibility
- Dark mode support for reduced eye strain
- High contrast colour schemes meeting WCAG standards
- Scalable fonts and interface elements
- Alternative text for all medical images and diagrams
- Focus indicators for keyboard navigation
Motor accessibility
- Full keyboard navigation support
- Large clickable areas for buttons and links
- No time-sensitive actions that cannot be extended
- Voice control compatibility
Cognitive accessibility
- Clear, consistent navigation structure
- Progress indicators for lengthy processes
- Error messages with clear correction guidance
- Logical reading order and heading structure
Assistive technology compatibility
Our platform is designed to work with commonly used assistive technologies, including:
Screen readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS, iOS)
- TalkBack (Android)
Other tools
- Voice recognition software
- Switch navigation devices
- Magnification software
- Alternative keyboards
Known limitations
While we strive for full accessibility, we acknowledge that some areas of our platform may not yet meet all accessibility standards:
- Some third-party payment processing interfaces may have limited accessibility features
- Complex medical diagrams may require additional alternative formats
- Video content may not yet have full captions (being addressed)
We are actively working to address these limitations and will update this statement as improvements are made.
Feedback and support
We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: support@promcq.com
Subject line: Accessibility Feedback
Response time: We aim to respond within 48 hours
When reporting accessibility issues, please include details about your assistive technology, browser, and the specific problem you encountered.
Ongoing improvements
We are committed to continuously improving the accessibility of our platform. Our ongoing efforts include:
- Fixing accessibility problems reported to us as a priority
- Incorporating accessibility considerations into our development process
- Planning independent accessibility testing with assistive-technology users as the platform grows
- Staying current with accessibility standards and guidelines
This accessibility statement was last reviewed and updated on: 5 September 2026
We review this statement regularly to ensure it remains accurate and up to date.