Privacy policy.
Your privacy matters. This policy explains how we handle your information.
GK's Study Centre LLC ("we," "us," or "our") operates the ProMCQ website and web application (installable on your phone as a progressive web app). This Privacy Policy explains what data we collect, why we need it, and how we protect it when you use our services.
1. Information we collect
We collect the following types of information:
a. Personal information
- Email address (for login and authentication)
- Full name and display name
- Exam date and study preferences
- Country or region
- Payment details (processed securely via third-party platforms)
- Communication history with our support team
b. Sensitive information
- Professional preferences (optional, for content customisation)
- Study progress and performance data
c. Usage data
- App interaction data (if analytics are enabled)
- Study session data and progress tracking
- Device information for app functionality
2. How we use your information
- To provide login and account access
- To provide personalized study recommendations and content
- To improve app performance and provide customer support
- To deliver personalized study tools and track your progress
- To prevent fraud and ensure platform security
We do not sell or share your data with advertisers.
3. Data storage and security
- Data is stored securely on industry-standard encrypted servers
- We use encryption and security measures to protect your information
- Access is restricted to authorized personnel only
- No system is 100% secure, but we take reasonable measures to protect your data
4. Data sharing and disclosure
We do not share your data with third parties for marketing or advertising purposes. Data may only be disclosed in these limited circumstances:
- When required by law or to protect legal rights
- To provide the specific services you request (e.g., practice partner matching)
- With your explicit consent for specific features
5. User rights
You have the right to:
- Request access, correction, or deletion of your data
- Withdraw consent for optional data collection
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at: support@promcq.com
6. Children's privacy
Our app is intended for healthcare professionals preparing for Gulf licensing exams. We do not knowingly collect information from children under 13.
If we become aware that a child under 13 has provided us with personal information, we will delete it immediately upon request.
7. Changes to this policy
We may update this Privacy Policy and will post updates on our website/app. Material changes will be communicated via email or in-app notifications.
8. Contact us
For any privacy-related questions, please contact:
Last updated: 5 September 2026