Cookie policy.
How we use cookies and tracking technologies on our platform.
This Cookie Policy explains how ProMCQ uses cookies and similar tracking technologies when you visit our website or use our services.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.
Types of cookies we use
Essential cookies
These cookies are necessary for the website to function properly:
- Authentication and login sessions
- Security and fraud prevention
- Load balancing and performance
- User preference settings
Analytics cookies
These help us understand how visitors interact with our website:
- PostHog (EU-hosted) product analytics: page views and feature usage, only after you opt in
- A first-party performance beacon (page-load timings sent to our own servers, no third party)
- Study progress and learning analytics
- Error tracking and bug reports
Functional cookies
These enhance your experience on our platform:
- Dark mode preferences
- Study session progress
- Flashcard review settings
- Language and regional preferences
Third-party services
We use the following third-party services that may set their own cookies:
- Firebase (Google): Authentication and database
- PostHog (EU data residency): Product analytics, enabled only with your consent
- Stripe: One-time payment processing
- Hosting provider: Secure website and API delivery
Managing your cookie preferences
You can control and manage cookies in several ways:
Browser settings
Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.
Opt-out options
You can switch analytics cookies off at any time on our cookie settings page. Withdrawing consent stops PostHog analytics immediately; essential cookies needed to keep you signed in remain.
Data protection and security
We implement appropriate technical and organizational measures to protect the information collected through cookies. All data transmission is encrypted using industry-standard SSL/TLS protocols.
For Gulf licensing-exam preparation, we ensure that any study progress or learning analytics data is anonymized and cannot be linked to personal health information.
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: support@promcq.com
Subject: Cookie Policy Inquiry
Last updated: 5 September 2026